Shipping policy

Did you find a fantastic item that you absolutely want to have? Great!

Now choose your preferred color and/or size and click on "Add to Cart."
Of course, you can continue shopping at your own pace — your cart is always accessible via the "cart" icon at the top right.
Note: Placing items in your cart does not mean they are reserved.

Finished shopping?

Click on the cart icon to view your items. On the next screen, you can adjust the quantities if needed. Then click "Proceed to Checkout."
There, you’ll be able to easily fill in all your information to complete the order.

Important:

Once your order is finalized, it cannot be modified.
We process your order immediately so that you receive it as quickly as possible.
Made a mistake? Contact our customer service as soon as possible at info@lamaple.com

Shipping Costs:

At Maeve Marlow, we cover all shipping costs.
This means you don’t pay any delivery fees!*

*Note: Return shipping costs are at your expense.

Track Your Order:

Yes, you can track the status of your order!
We ship all items with a tracking service.
As soon as your order is shipped, you’ll receive an email with a link to your tracking page.
Please note that it may take a little while before tracking updates are available.

Delivery Times:

At Maeve Marlow, we strive for fast delivery.
Order on business days before 11:00 PM?
We’ll try to process and ship your order the same day.
Our average delivery time is 14 days, depending on product availability.

Not Home at the Time of Delivery?

If the courier can’t deliver your package, it will be held for 7 days at the nearest pickup location.
You’ll receive a notification from the delivery service with details about the pickup point.
This email often ends up in the spam folder. If not received, please contact the courier or us at info@maevemarlow.com

Incorrect Address?

It is your responsibility to ensure that the shipping address is correct.
Contact us immediately if you spot a mistake so we can correct it before shipping your order.

Lost or Stolen Package

We are not responsible for lost or stolen packages.
If tracking indicates that your package has been delivered but you haven’t received it, please report it within 14 days.
We’ll ask the delivery service to investigate and keep you informed of the progress.

Questions About Your Order?

Have questions? Don’t hesitate to contact our customer service at
info@maevemarlow.com